Pet Policy
We understand that many of our guests wish to bring their furry friends along on their travels, and we warmly welcome your pets. However, to ensure the comfort and safety of all our guests, please adhere to our pet policy:
- We accept dogs of all breeds.
- A maximum of two pets are allowed per room.
- Pets are not permitted in the hotel’s restaurant, wellness center, or fitness center.
- Pets must be on a leash or in a carrier when in the hotel’s public areas.
- Pets must not be left unattended in the rooms!
- Pets must be house-trained.
- The hotel reserves the right to charge for any cleaning or damage if a pet has an accident in the room.
- Housekeeping will not enter a room for cleaning if a pet is left unattended. If you are in the room with your pet during cleaning, please secure it on a leash or in another containment method (crate, carrier). To avoid any potential issues, please notify the reception in advance when you would like your room cleaned.
- The pet owner is responsible for any damage caused by their pets (both material and bodily). ARTANA Ltd. reserves the right to seek reimbursement for damages and may require the pet owner to repair or replace damaged items.
- Please be mindful of the presence of other guests and limit any noise your pet may make. Failure to manage noise may lead to a request for you to prematurely leave the hotel.
- The additional fee for each pet is €30 per day of stay (guide dogs stay free of charge).
- We reserve the right to charge €100 for any unregistered pet.
- In Maribor, close to our hotel, there are two veterinary offices and a clinic available in case your pet experiences any health issues, ensuring high-quality care.
Veterinarska postaja Maribor
Address: Tržaška cesta 23, 2000 Maribor, Slovenia
Phone: +386 2 300 20 00
Veterinarska ambulanta Maribor
Address: Loška ulica 13, 2000 Maribor, Slovenia
Phone: +386 2 480 16 50
Veterinarska klinika Maček
Address: Mlinska ulica 5, 2000 Maribor, Slovenia
Phone: +386 2 250 18 58
We wish you and your pets a pleasant stay.